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Brittany Walker is a Product Support leader at Cobalt, specializing in scalable, AI-driven customer experiences. She combines a strong technical background with a focus on making complex workflows easier to adopt and operationalize. Brittany leads initiatives that help customers move faster with the platform. Her work centers on aligning product knowledge, automation, and real-world use cases into a cohesive support ecosystem. She partners closely with Product, Engineering, and Customer Success to deliver intuitive experiences that scale alongside customer needs.