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Secure the agentic shift and bridge the AI readiness gap with the Responsible AI Imperative white paper

Stop Hunting, Start Solving: Inside the New AI-Powered Documentation from Cobalt

Our users consistently rely on Cobalt as the centralized, automated platform they need to solve complex security challenges. We’re doubling down on that ease of use by introducing AI-driven search to our resources. You shouldn't have to hunt for answers—documentation should help you move faster, not create extra steps.

AI-Powered Docs

Instead of relying solely on traditional navigation or exact keyword searches, you can now ask questions naturally and receive clear, direct answers. Whether you’re scoping a pentest or learning how to use a feature for the first time, the goal is simple: spend less time searching and more time moving forward.

Built Around How People Actually Ask Questions

Documentation has traditionally been organized around articles and keywords. That works well when you already know exactly what you’re looking for, but in practice, most questions don’t start that way. They start with a task to complete or a problem to solve.

Our updated experience focuses on understanding the intent behind your question. This means you don’t need to guess the exact terminology used in an article or follow a specific documentation path. You can ask what you need to know and quickly get guidance that helps you take the next step.

Early Results Are Already Showing Impact

Since launching this new documentation experience, we’ve already seen strong improvements in how effectively users can find answers:

  • 99% answer success rate, demonstrating highly accurate and reliable responses
  • Greater ability for users to find answers through self-service
  • A more streamlined experience when locating product guidance

A Better Way to Use Documentation

When documentation is easy to search and easy to understand, it becomes something you can rely on in the moment, not something you bookmark for later.

Our goal is to help you move faster, whether you’re setting something up for the first time or revisiting a familiar feature. As highlighted in our recent case study with Syndio, providing a centralized, automated platform is key to solving complex security challenges. This new documentation experience is the next step in that mission—built to give you answers quickly so you can lead your security program with confidence.

Try the new search on our doc site today!

Penetest Pulse Report Cover Image

 

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About Brittany Walker
Brittany Walker is a Product Support leader at Cobalt, specializing in scalable, AI-driven customer experiences. She combines a strong technical background with a focus on making complex workflows easier to adopt and operationalize. Brittany leads initiatives that help customers move faster with the platform. Her work centers on aligning product knowledge, automation, and real-world use cases into a cohesive support ecosystem. She partners closely with Product, Engineering, and Customer Success to deliver intuitive experiences that scale alongside customer needs. More By Brittany Walker