Talkdesk turns to Cobalt as a trusted pentesting partner.
Talkdesk is a cloud-based contact center and artificial intelligence software provider. As an enterprise-class company, they take security and privacy very seriously. The team at Talkdesk wanted to implement a variety of safeguards in their design and code to carefully protect customer data. That’s when they turned to Cobalt’s Pentest as a Service platform for skilled security experts, dynamic reporting, and more.
As a contact center and a service provider that gives customers the ability to manage a contact center fully on the cloud, the team at Talkdesk has the responsibility to assure that all the information that customers give during the use of their platform is kept safe and secure. It's important to have a holistic outside view, so it complements what Talkdesk does internally.